This ticket gives you access to the Expedition indicated above at SeaWorld® Yas Island Abu Dhabi (the “Park”), operated by Miral Experiences LLC (“Miral”, or “we”). This ticket is the property of Miral. Entry to the Expedition and use of the Park is subject to the Park terms of entry, general admission terms and conditions and those set out below:
- Please arrive at Explorers HQ a minimum of 15 minutes before the expedition or will be considered a No-show and shall not be entitled to any refund. You (or a parent/legal guardian) will be required to sign a waiver form in order to take part in the expedition.
- General admission to the Park is required in addition to this ticket and is not included in the cost of this Expedition.
- Change and refund policy:
- This ticket is non-refundable. No-shows are charged at full price and will not receive a refund.
- You may request a change to the time or date of your reservation up to 48 hours in advance of your scheduled booking by contacting Yas Concierge between 8:00am and 8:00pm GST (Gulf Standard Time) on 600 511115 (within UAE) or +971 2 496 8000 (outside UAE), or by emailing contact@yasconcierge.com.
- Changes are subject to availability.
- The Expedition does not require any prior scuba diver experience, training, knowledge or certification and you agree to assume all the inherent risks involved in participating in the Expedition.
- Guests must be at least 10 years old to participate in this Expedition. Anyone who is 10 years and less than16 years must be accompanied by a paying adult aged 18 years or older who is also participating in the Expedition. Anyone who is older than 16 years and less than 18 years old can go on the Expedition without an accompanying adult provided they have a guardian 18 years and older to sign their waiver.
- It is not a private tour; you will be a part of a group consisting of a maximum of 4 guests. We may change the capacity restrictions at our discretion.
- Guests are required to bring their own bathing suits for the Expedition.
- Guests are required to wear wetsuits during the Expedition.
- Entry to this Expedition is subject to the guests completing and signing a PADI medical questionnaire, PADI Waiver and a Miral Liability and Release Waiver, prior to commencing this Expedition.
- Other restrictions:
- Guests should not be under the influence of alcohol or any drug or substance and should not have consumed alcoholic beverages for at least 12 hours prior to experiencing this Expedition;
- Guests should not (i) fly, or (ii) ascend to heights above 300 meters or 1000 ft, within 12 hours following participation in the Expedition;
- Eyeglasses are permitted, but no sunglasses (transitions lenses are acceptable); Glasses cannot be worn during the dive itself. If guests require a prescription mask, they must provide their own.
- The guest must be able to read in English and follow the directions of the instructor throughout the entire Expedition. Any guests that are unable to follow directions from the instructor or dive team, may be escorted out of the experience for safety purposes.
- This Expedition is not suitable for any guests who have a fear of being surrounded by marine life including fish, large rays, and sharks.
- This Expedition is not suitable for any guests who are uncomfortable being in deep water or are uncomfortable with putting their face in saltwater.
- Guests with any of the below physical conditions are not allowed to join the Expedition, unless given a written permission by a medical professional:
- Heart Conditions
- Back or neck issues
- Seizures
- Respiratory problems (including Asthma)
- Expectant Mothers
- Broken leg/arm
- Prosthetic leg/arm
- High blood pressure
- Mental impairments such as anxiety or phobias (especially claustrophobia)
- Any other conditions that this expedition could aggravate.
If you have any questions about medical conditions and participation, please contact your doctor.
- Personal belongings, including phones and cameras, are not permitted at the dive site or in the water for personal and animal safety.
- You must follow the directions and safety instructions given by the authorized representatives of the Park. If any person pulls, grabs, touches, feeds or otherwise displays any unsafe behavior towards the animal or fails to follow the directions and safety instructions, we reserve the right to remove such persons and their entire group immediately from the Expedition and/or from the Park, denied re-entry and/or banned from admission into the Park (temporarily or permanently) without liability for any compensation or a refund whatsoever.
- Expedition timings, components and animal participation are subject to change. If we need to cancel, reschedule your booking, we will notify you accordingly. In the event of cancellation of your participation in the Expedition by us due to circumstances not attributable to you we will refund the cost of the Expedition. No additional compensation, costs or expenses are payable by us in this regard. You will not receive a refund of the cost of the general admission ticket.
- The determination as to the fitness, qualification and/or suitability of the participant will be made solely at the discretion of the Park authorized representatives. If you are deemed unfit or unsuitable, you will receive a refund for the Expedition ticket only but shall not be entitled to any further costs, expenses or compensation. You will not receive a refund of the cost of the general admission ticket.
- Use of the Park and entry to the animal habitat and your participation in the Expedition is at your sole risk and, to the maximum extent permitted by law, we accept no liability for loss, injury, or damage sustained.
- We may deny admission or remove you from the Expedition and the Park for any reason, without any liability on us.
